How Replynx works

Sep 02, 2025

Managing app reviews on the App Store and Google Play can be a time-consuming task for developers. Each new comment requires a prompt, personalized response that aligns with your brand and is in the user's language and consistent with your brand.

Replynx is an AI-powered tool designed to simplify this process. It collects reviews from both App Store and Google Play in one place, uses artificial intelligence to draft responses, and helps you reply in just seconds.

  • Save hours on replying to reviews every week.
  • Boost your reputation with timely, professional replies.
  • Keep users happy and loyal.
  • Improve your app ratings and visibility.
  • Stay in control without giving staff access to developer consoles.

In this guide, we’ll show you exactly how Replynx works and how it makes review replies effortless.

Getting Started

To begin using Replynx, you'll need to:

  1. Create an account: You can sign up quickly and for free.
  2. Connect your developer account: Replynx syncs with your App Store or Google Play Console to retrieve reviews.
  3. Add your apps: Select which apps you want to manage from the connected store.
Note: When you first add an app, Replynx automatically pulls reviews from the last two weeks, and after that, it keeps all new reviews up to date.

Key Features

Dashboard: All apps in one place

After logging in, the Dashboard gives you an instant overview of what needs your attention. You'll see a list of all your connected apps, the number of unresolved reviews, and your current usage for the month.

Reviews: Fast, AI-drafted replies

The Reviews tab is where you can find AI-drafted replies. Here, you can select an app and filter for unresolved reviews. Each AI-drafted reply is automatically prepared based on your settings in Customize app replies (tone, greeting, emojis, signature, etc.), so every response matches your preferred style.

For each AI-drafted reply, you have a few options:

  • Approve and send it immediately
  • Edit it manually to add a personal touch.
  • Click "Improve reply" to have the AI refine the draft further.
Note: Replies are published directly to the App Store or Google Play and can be edited afterward if necessary.

Customize replies to fit your brand

Replynx gives you full control over the style of your replies. In the Settings, you can configure the reply style for each app, including the overall tone, greeting, app naming, use of emojis, signature, thank-you notes, and whether or not to include contact information.

When choosing your settings, think about how you want users to perceive your brand.

Reply in any language

When a user leaves a review in another language, Replynx first translates the review for you, so you fully understand what the user wrote. It then drafts a reply directly in the user’s original language, ensuring your response feels natural and localized. For extra confidence, you can also view your reply translated back into your own language before sending. This way, you can respond to users worldwide without needing external translators.

Reply in any language

Every review is a chance to shape how users see your app. Fast, professional replies build trust, improve ratings, and strengthen your brand reputation. Replynx helps you stay ahead. By centralizing reviews from both app stores and drafting replies instantly, it ensures that no feedback is left behind. Your users see a responsive, professional team, while your ratings climb and your app gains visibility in the stores. Review management becomes a driver of growth — not a burden.